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Cambridgeshire firefighters - information for pensioners 1992 Scheme Cambridgeshire Firefighters - Information for Pensioners 2006 Scheme Cambridgeshire Firefighters - Information for Pensioners 2015 Scheme Northamptonshire firefighters - information for Pensioners 1992 Scheme Northamptonshire Firefighters - Information for Pensioners 2006 Scheme Northamptonshire Firefighters - Information for Pensioners 2015 Scheme Notifying us of a death of Active Scheme Member Notifying us of a death of Deferred Scheme Member Notifying us of a death of Pensioner Scheme Member When can I take my benefits? (I have left employment before 1st April 2008) When can I take my benefits? (I have left employment after 31st March 2008 and before 1st April 2014) When can I take my benefits? (I have left employment after 31st March 2014) How is my pension calculated? (I am currently contributing into pension) How is my pension calculated? (I am deferred member of pension scheme) I need pension information for a divorce or dissolution of a civil partnership (I am active member of scheme) I need pension information for a divorce or dissolution of a civil partnership (I am deferred member of scheme) I would like to dispute a decision (I am active member of scheme) I would like to dispute a decision (I am deferred member of scheme) Protections for my family (I left employment before 1st April 2008) Protections for my family (I left employment after 31st March 2008) Rejoining the LGPS (I stopped contributing after 31st March 2008 and before 1st April 2014) Rejoining the LGPS (I stopped contributing after 31st March 2014) 1 April 2008 to 31 March 2014 leavers 1992 Fire pension scheme homepage 1992 Fire Scheme - Forms and Resources 1992 Fire scheme - information on your membership for active members 1992 Fire scheme - information on your membership for deferred members 2006 Fire pension scheme homepage 2006 Fire Scheme - Forms and Resources 2006 Fire scheme - information on your membership for active members 2006 Fire scheme - information on your membership for deferred members 2015 Fire pension scheme 2015 Fire scheme - forms and resources 2015 Fire scheme - information on your membership for active members 2015 Fire scheme - information on your membership for deferred members Active LGPS Annual Benefit Guidance Note 2019 Active members: about the scheme Active members: forms and resources Active members: managing my pension Annual Allowance Member Fact Sheet 2019 Annual Benefit Statements Boards and committees homepage Cambridgeshire committees and board Cambridgeshire investment sub committee Cambridgeshire key governance documents Cambridgeshire local pension board Cambridgeshire pension fund committee Can I pay less? Can I pay more? Changes in circumstances Claiming your pension Councillors and the LGPS Deferred members: about the scheme Deferred members: forms and resources Deferred members: managing my pension Existing LGPS pension scheme members homepage Existing members homepage Fire pensioners 1992 scheme homepage Fire pensioners 2006 scheme homepage Fire pensioners 2015 scheme homepage Firefighters pension scheme homepage Full Guide to LGPS 2019 Glossary of terms Governance homepage Help Home How are my benefits calculated? How are my deferred 2008 benefits calculated? How much do I have to pay? I am having some time off work I am thinking of leaving the scheme I would like to increase my benefits I would like to join the 50/50 section of the scheme I would like to know how much my pension is worth I would like to transfer a previous pension I'm thinking of joining homepage Information governance Is my pension taxed? Keeping us updated Key governance documents homepage Landing page Latest news LGPS active members homepage LGPS deferred members homepage LGPS pensioner members homepage Login/Register Northamptonshire key governance documents Pensioner newsletters, forms and factsheets Post 1 April 2014 Leaver Pre 1 April 2008 leaver Protection for my family Protection for your family Resolving complaints Thinking of joining the fire pension scheme? Thinking of joining the LGPS Thinking of joining: forms and resources Transferring from the LGPS Update my details What are my retirement options? What happens if I die in service? What if I want to leave the scheme? Your payments Videos Your Pension made simple Coronavirus
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  2. Accessibility Statement

Accessibility Statement

This website is run by West Northamptonshire Council in partnership with Cambridgeshire County Council and Aquila Heywood Limited. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • easily read the text on the screen
  • understand instructions that are not purely based on shape, colour, size or sound
  • zoom in up to 200% without the text spilling off of the screen

We’ve also made the website text as simple as possible to understand.

This website is compatible with:

  • Evergreen versions of Microsoft Edge, Google Chrome, Safari and Firefox
  • NVDA version 2019.2.1

AbilityNet has advice on making your device easier to use if you have a disability.


How accessible this website is

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • some areas of the site are difficult to navigate using just a keyboard
  • you cannot skip to the main content when using a screen reader
  • screen readers besides NVDA version 2019.2.1 may not perform well or give the best user experience

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email MyPension@westnorthants.gov.uk
  • call 01604 366537

We’ll consider your request and get back to you in 5 days.


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email us at MyPension@westnorthants.gov.uk or call us on 01604 366537.


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Technical information about this website’s accessibility


West Northamptonshire Council in partnership with Cambridgeshire County Council and Aquila Heywood Limited is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.


Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.


Non-accessible content

The content listed below is non-accessible for the following reasons.


Non-compliance with the accessibility regulations

Some text does not have sufficient colour contrast so people with low vision or who are colour blind may struggle to read the content.

There are some instances where links in focus are not highlighted, which can affect people who need to use the tab key to cycle through the links on a page.

We’re working with ShawTrust to help us improve the accessibility of our website.


Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix older versions of our annual report and statement of accounts.

Any new PDFs or Word documents we publish will meet accessibility standards.


Live video


We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.


What we’re doing to improve accessibility


We’re working with ShawTrust to help us improve the accessibility of our website. They’ve produced a report which has highlighted some areas for us to focus on fixing. We plan to work with them to fix these issues.


Preparation of this accessibility statement


This statement was prepared on 19 December 2019. It was last reviewed on 25 May 2021.

This website was last tested on 17 September 2020. The test was carried out by ShawTrust.

We tested:

https://pensions.northamptonshire.gov.uk/

https://pensions.cambridgeshire.gov.uk/

https://lgssmember.pensiondetails.co.uk/

ShawTrust tested the entire website for underlying technical errors or issues that could cause accessibility barriers using automated tools. They also manually tested the website with experienced pan-disabled testers, many of which use assistive technologies.

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