Welcome to the altair Member Self-Service administrator website.
Take charge of your pension
If you live outside of the UK and have received a letter asking you to complete a proof of existence certificate please click “here” to see more information.
Manage your pension online with our dedicated Member Hub.
Whether you want general information about the Scheme or want to view your individual pension account, you can find it all right here. Log in or register now to take control of your pension.
Plan for Your Future
View your pensions data online, update your details and use our online planning tools to see how much you could be saving for retirement.
Welcome to your new member hub
Things have changed around here. We have provided a more integrated experience that should make it quicker and easier for you to find what you need, when you need it.
We have embedded the functionality from our old Member Self Service portal into your new member hub, allowing you to find information about your pension options and then model those options at a few clicks of a button, rather than having to visit another website.
To get the most out of your member hub, you will need to register and log in. This will allow you to view your individual pension account and download forms and documents, all in one place. You will be able to see the current value of your pension and, using our benefit projectors, you can model different potential scenarios to see what benefits you could get at retirement. You will also be able to update your personal details and retrieve any documents that you have requested from us.
For more information on how to register click ‘Login/Register’ at the top of the screen and then click ‘Register’.
Unfortunately, not everyone can log in to the member hub just yet but we plan to make this available to all members in the near future. If you are a Pensioner in the LGPS or a member of the Firefighters' pension schemes, we have provided dedicated areas just for you.
Just click on “I’m a member’ above to see your options.
We appreciate your feedback and would like to know what you think about your new member hub. Please contact us with your views on the new hub by emailing firstname.lastname@example.org
LGSS Pensions was created in 2010 to provide Pensions administration for the public sector. We administer the Local Government Pension Scheme and Firefighters' pension schemes for more than 140,000 scheme members.
We know that your pension is one of the most important benefits for you. Building on a mature partnership between Cambridgeshire and Northamptonshire County Councils, we have developed a set of joint processes that draw on the expertise of each Council, allowing us to share resources and best practice while driving down costs.
However, this does not mean that we compromise on quality, we have invested in market leading technology to drive our streamlined processes and have a team of multi-skilled staff with vast experience of public sector pensions. You can be sure that your pension is in safe hands.